Work Experience

McGuireWoods LLP,  Richmond, VA - March 2015 - Present
Project Manager
-Led effort for firm to obtain ISO 27001:2013 Certification, including:
o Collection of evidence for audit
o Drafting and editing of multiple IT policies and procedures
o Management and ongoing maintenance of Information Security Management System
o Presented policies, procedures, ISMS documentation, and evidence during certification audits
-Managed several projects focused on the security posture of the firm, including implementing technologies including:
o Desktop, laptop, and removable media encryption
o Data Loss Prevention (DLP) software
o Web traffic filtering
-Successfully delivered Agile-managed implementation of ServiceNow, including Incident, Request, Change, Release, and Asset, on-time and under-budget
-Led a variety of large application and infrastructure projects including:
o Windows 10
o Various iManage Document Management System Upgrades and Enhancements
o ISO 27001:2013 Certification
o Internal SharePoint Portal Redesign
o Office 2016
-Worked closely with the firm’s Data Privacy Officers and Office of General Counsel to implement a GDPR compliance program
-Implemented PMO best practices as Administrator for cloud-based project management application Workfront
-Solicited executives for ideas and developed business cases during annual budget process
-Developed processes and procedures for a variety of Project Management Office and IT activities
 
Markel Corporation,  Glen Allen, VA - May 2013 - March 2015
Project Manager
-Directly managed team of two full time Project Managers and two contract Project Managers in addition to managing multiple project teams
-Served as member of the Global Technology Services Leadership Team
-Participated in multiple efforts to integrate Alterra users, applications, and services into Markel's IT structure post-acquisition
-Developed budgets and business cases for investment projects 
-Engaged application development teams to align their strategic projects with the ongoing global infrastructure efforts
-Managed program/project/workstream for a variety of large infrastructure projects including:
o Global Infrastructure Refresh
Program Manager over nine projects including data center build outs/consolidations, Cisco UC and UCCE upgrade and domain consolidations
o VDI/Windows 7 Migration
Managed various workstreams and heavily involved in the design and rollout of an enterprise VDI and Windows 7 migration for 3000+ users
o Meraki Wireless Installation
Project lead for enterprise wireless implementation across 20+ sites
-Engaged representatives in the Business to raise awareness regarding IT initiatives to ultimately gain buy-in and support
-Demonstrated and trained users on enterprise VDI solution
-Created and executed communication plans on large scale projects with end user impacts

 

Alterra Capital Services USA, LLC (acquired by Markel Corporation May 2013), Richmond, VA - January 2011 - May 2013
Project Manager
-Responsible for facilitating relationship between various Insurance/Reinsurance business units and IT to ensure requirements are met or exceeded
-Served as member of the Infrastructure Leadership Team and Extended IT Leadership Team
-Project lead for a variety of large, global infrastructure projects including:
  o Disaster Recovery Plan development and testing
  o Primary Data Center Network Upgrade (Cisco Nexus)
  o Global Citrix Redesign
  o VMware refresh
  o Global Data Center Consolidation
  o Business Unit Transfer to Selective
-Managed 3rd party vendor relationships for business essential, industry specific applications
-Contributed to ongoing Change Management Process and Weekly Change Board
-Created various forms and templates including a template for managing projects in Sharepoint
-Developed budgets and IT strategy documents and presentations
-Managed upgrade, integration, maintenance and development projects for applications including:
  o RMS
  o Oceanwide - Genoa
  o ImageRight
  o Microsoft Dynamics Great Plains 

Packet360, Inc., Glen Allen, VA - April 2006 - January 2011
Senior Project Manager - February 2010 - January 2011
-Managed mid-to-large scale implementation of Cisco Advanced Technologies projects including:
  o Unified Communications (VOIP)
  o Enterprise Data and Wireless Networks
  o Responsible for scheduling and task management of 12 engineers 
-Responsible for portfolio of 20+ clients with over 100 projects in the following industries:
  o Healthcare
  o Legal
  o Local government and schools
  o Financial/Insurance
-Coordinated design project for rollout of Salesforce.com CRM tool
-Initiated development efforts during rollout of Microsoft Project Enterprise
-Developed key relationships with clients while assisting Account Managers with pre-sales activities
Project Manager - April 2006 - February 2010
-Managed build-out of showcase data center for EMC/VMWare products at Packet360 Headquarters
-Assisted in development of Project Management Office policies and procedures
-Teamed with Account Managers to develop customer relationships and uncover new sales opportunities 
-Packet360 Most Outstanding Performer - Spring 2009

United Way of Greater Richmond & Petersburg, Richmond, VA - April 2002 - April 2006
Senior Project Manager - September 2005 - April 2006
-Managed following projects:
  o Help Desk/Intranet Phase 1
  o Application Installations
  o Online Newsletter Creation and Distribution
  o Cisco Telephony Application Development
-Development of demographic-based donor solicitation process in order to better reach high-end givers

Applications Manager - April 2004 - September 2005
-Responsible for e-pledging solution called eWay that raised over $7.6 million from 2002 to 2005
-Responsible for management, administration, and training of donor tracking and relationship management system called Enterprise
-Manage relationships with key vendors and partners
-Developed and trained staff of 70 on communication standards for employee interaction with donors and volunteers

E-Technology & Communications Specialist - November 2002 - April 2004
-Responsible for updating content and graphics for United Way’s website
-Designed various marketing materials, including newspaper ads, signs, and invitations

Marketing Manager - April 2002 - November 2003
-Assisted in planning and execution of 2002 and 2003 “Swing for United Way” Golf Tournaments,   Annual Meetings, and Campaign Kick-off Celebrations
-Created proposals detailing strategies for future revenue stream possibilities

West Virginia University, Teacher’s Assistant, Morgantown, WV - Spring 1997
-Taught Junior-level communication classes and graded assignments while a senior in high school

Education

James Madison University, Harrisonburg, VA - May 2001
-Degree:  BBA Cum Laude - Business Marketing
-Cumulative GPA: 3.51, Marketing GPA: 3.89
-Golden Key National Honor Society, 1999
-National semi-finalist in Direct Marketing Association National Collegiate ECHO Competition

Certifications

-ITIL v3 Foundation
-Certified Scrum Master

Organizations

-Project Management Institute
-Project Management Institute Central Virginia Chapter
-James Madison University Technology Alumni Group

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